SUPPORT-CONNECT HELPLINE
Covid support line
Support-Connect provided a number of pan West Midlands Freephone support lines across the geographical areas of Birmingham, Sandwell, Wolverhampton and Coventry.
The initiative was a collaboration between Catalyst 4 Change and four major charitable African and Caribbean mental health service providers.
Programme Currently Unfunded
The Support-Connect Multi-Agency Initiative
The lines were available to African & Caribbean people with a mental health support need, their families and carers during the COVID-19 pandemic that live in the areas set out above.
The lines give callers access to people and workers that they were already familiar with at no cost. Download our leaflet here
Friendly helpline staff were on hand for just a friendly chat, to direct them to appropriate counselling, therapy or community services and support in their area, or to discuss a support issue and/or concern, and so much more.
The service was in place for 12 months (from December 2020), but all partners remain committed to work together to secure resources future so that this service can be provided indefinitely.
Our Collaborative Partners
"We have worked collectively to develop, shape and deliver this service"
Support-Connect was funded by the Heart of England Community Foundation and National Lottery Community Fund
Catalyst 4 Change CIC is a registered member
WHAT SOME MEMBERS THINK!
“Families In Harmony looks forward to working with CATALYST to implement our 3-year strategy. Our focus is on reducing the racial equity gaps that are found in kinship care research, policy, practice and support services”
Sharon McPherson
Families in Harmony
“CATALYST are one of our valued partners, consistently driving meaningful systems change and impact through innovation and collaboration. Their commitment to community-focused solutions has strengthened our shared goals”
Rebecca Gardner
Sandwell African Caribbean Mental Health Foundation
“We wholeheartedly support the compelling mission of CATALYST and its firm commitment to building more resilient community services, and to hold statutory agencies to account on issues of mental health and wellbeing”
Alison Leslie
Naphtali & Associates
