SUPPORT-CONNECT HELPLINE & HUB
What is Support-Connect?
This was a freephone helpline service available to African and Caribbean people with mental health support needs across the West Midlands area.
The service was developed to offer support
at the height of the COVID-19 pandemic.
At present only the online hub is active!
Programme Currently Not Funded
More About the Support-Connect Initiative
Support-Connect provided a number of pan West Midlands Freephone support lines across the areas of Birmingham, Sandwell, Wolverhampton and Coventry. It was a collaboration between four major charitable African and Caribbean mental health service providers.
The lines were available to African & Caribbean people with a mental health support need, their families and carers during the COVID-19 pandemic that live in the areas set out above.
The lines give callers access to people and workers that they were already familiar with at no cost. Download our leaflet here
Friendly helpline staff were on hand for just a friendly chat, to direct them to appropriate counselling, therapy or community services and support in their area, or to discuss a support issue and/or concern, and so much more.
The service was in place for 12 months (from December 2020), but all partners remain committed to work together to secure resources future so that this service can be provided indefinitely.
Our Collaborative Partners
"We have worked collectively to develop, shape and deliver this service"
Support-Connect was funded by the Heart of England Community Foundation and National Lottery Community Fund
Catalyst 4 Change CIC is a registered member
WHAT SOME MEMBERS THINK!
“MASH (originally part of National Mind) would have had a bleak future if not for the intervention of CATALYST to provide incubation, business planning and fundraising support. We look forward to the future with more confidence”
Tippa Naphtali / M.A.S.H
“We thank Catalyst 4 Change for providing an excellent support and incubation structure for the Fund and being the accountable body until we're at the stage where we can become a UK charitable organisation in our own right”
Jaki Miller / NMPMFF
“Red Alert looks forward to developing its 24-hour support line for families concerned about detained loved ones. We are grateful that CATALYST will help us to reach phase 2 of our 5-year development plan”
Kushi Amlak-Sakhu / Red Alert
